GUATAM Quality Policy

Gazi University Acupuncture and Complementary Medicine Research and

Application Center Quality Policy

WE ARE HAPPY TO WORK AT GAZI HOSPITAL, TO PROVIDE SERVICE WITH OUR

SMILE, TALENT, KNOWLEDGE AND EXPERIENCED TEAM,

RESOLVING ANY HEALTH-RELATED PROBLEMS IN OUR HOSPITAL SAFELY AND

IN A SHORT TIME,

IT IS OUR GOAL TO CONTINUOUSLY IMPROVE THE EFFICIENCY OF OUR

SERVICE QUALITY IN ACCORDANCE WITH THE INNOVATIONS IN SCIENCE AND

TECHNOLOGY AND TO BE THE BEST.

Our Quality Management System objectives, which we carry out with our awareness of

the quality of health services;

• To provide timely and correct service for the first time,

• To eliminate the possibility of error during service delivery,

• Detecting possible errors and preventing their recurrence,

• To provide health services in line with patient needs and expectations and international

standards,

• To design, plan, implement, measure, monitor, develop and improve all activities

carried out in order to provide sufficient assurance to our patients in accordance with

ISO 9001:2008 Quality Management System and Quality Standards in Health-Hospital

conditions.

The created quality policy includes the principles listed below:

1. To provide preventive and curative health services that respect the ethical principles

of practices in the field of Traditional and Complementary Medicine, and the personal

rights of patients, by constantly monitoring scientific and technological developments.

2. Organizing seminars, meetings and preparing brochures to inform the society in the

field of Traditional and Complementary Medicine

3. Organizing training activities (Ministry of Health certified courses, symposiums) for

physicians in the field of Traditional and Complementary Medicine

4. To carry out research activities in the field of Traditional and Complementary Medicine

in line with the strategic goals of our university

5. Establishing a Traditional and Complementary Medicine Doctorate Program and

Department to support advanced education and interdisciplinary research in this field